Privacy Policy

1. Introduction

NavCare ("we," "our," or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services, in compliance with the Saudi Arabian Personal Data Protection Law (PDPL).

2. Information We Collect

We may collect and process the following types of personal data:

• Contact Information: Name, email address, phone number, and business address
• Professional Information: Company name, job title, and industry sector
• Communication Data: Records of correspondence and interactions with us
• Technical Data: IP address, browser type, device information, and usage patterns
• Marketing Preferences: Your preferences for receiving communications from us

3. How We Use Your Information

We use your personal data for the following purposes:

• To provide and maintain our services
• To respond to your inquiries and partnership requests
• To send you relevant updates about our ventures and ecosystem
• To improve our website and user experience
• To comply with legal obligations under Saudi Arabian law
• To protect against fraud and ensure security

4. Legal Basis for Processing

Under the PDPL, we process your personal data based on:

• Consent: You have given explicit consent for specific purposes
• Contractual Necessity: Processing is necessary to fulfill our obligations
• Legal Obligation: We must process data to comply with Saudi law
• Legitimate Interests: Processing is necessary for our business operations

5. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal data:

• Data Hosting: All data is hosted within the Kingdom of Saudi Arabia
• Encryption: We use industry-standard encryption for data in transit and at rest
• Access Controls: Strict access limitations to authorized personnel only
• Regular Audits: We conduct regular security assessments and updates

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. When data is no longer needed, we securely delete or anonymize it.

7. Your Rights Under PDPL

You have the following rights regarding your personal data:

• Right to Access: Request a copy of your personal data
• Right to Rectification: Correct inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data
• Right to Restriction: Limit how we use your data
• Right to Object: Oppose certain types of processing
• Right to Data Portability: Receive your data in a structured format
• Right to Withdraw Consent: Revoke consent at any time

To exercise any of these rights, please contact us at privacy@navcare.io

8. Data Sharing and Disclosure

We do not sell your personal data. We may share your information with:

• Service Providers: Trusted partners who assist in our operations
• Legal Authorities: When required by Saudi law or legal process
• Business Transfers: In case of merger, acquisition, or asset sale

All third parties are bound by confidentiality obligations and must comply with PDPL requirements.

9. International Data Transfers

Your data is primarily stored and processed within Saudi Arabia. If we need to transfer data internationally, we ensure appropriate safeguards are in place as required by the PDPL and obtain necessary approvals from the Saudi Data and Artificial Intelligence Authority (SDAIA).

10. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience and analyze website traffic. You can control cookie preferences through your browser settings. Essential cookies are necessary for website functionality and cannot be disabled.

11. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware of such collection, we will take steps to delete the information promptly.

12. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a revised "Last Updated" date.

13. Contact Information

For questions, concerns, or to exercise your rights under this Privacy Policy, please contact:

14. Regulatory Authority

If you have concerns about how we handle your personal data, you have the right to lodge a complaint with the Saudi Data and Artificial Intelligence Authority (SDAIA), the supervisory authority for data protection in the Kingdom of Saudi Arabia.